Most disputes can be resolved in a satisfactory and beneficial way for all parties, provided that the necessary resources and time are dedicated. That's my personal and professional experience years learning, practicing and transmitting Nonviolent Communication. It's as basic (not easy) as the necessary conditions for that resolution occurs. For me there are several must-haves, which can be summarized as follows:

• An appropriate methodology, to allow all parties involved feel safe and respected in their rights.
• Professionals with experiential training in mediation and deep listening skills and “translation” messages to make them easier to listen to each person.
• A supportive community restorative processes, devoting time, spaces, human Resources, training…
• People willing to resolve conflicts in a way that ultimately all parties feel heard and that all parties leave satisfied with the solution.

So for me it is a joy to share the resources developed by a large community of people in the neighborhood are Gotleu in Palma de Mallorca (Mallorca), They are collecting and how they have worked each of those elements.

In this video you can see how they have been involved, with the revitalization of Institute for Coexistence and School Success (the Institute for Coexistence and School Success in Castilian) Government of the Balearic Islands, from the faculty of schools of Primary Education, Elementary and Secondary, students of all ages, the families, and Social Services, police, University and other significant social groups. A mosaic of voices, We make us an idea of ​​the experiences of the creation of that network security in a socially vulnerable environment, and we see some results.

For a more systematic view, is the publication containing the fundamentals. Published in Catalan, Castilian and English as part of a European project this subject, the Guide to improve coexistence with Restorative Practices / Guide Mejoramos coexistence with the practices restorative develops the theoretical aspects of Restorative Practices, more accurate data and provides concrete examples and suggestions for further reading for more information.

And to deepen the Restorative Circles, a practice of conflict resolution originated in the social dimension Nonviolent Communication, you can read the interesting monograph Justice and Restorative Practices. Restorative Circles and their application in various fields, written by Vicenç Rul·lan, a trainer who I have the pleasure of meeting, on the video and in the Guide, and he is a member of the Association of Restorative Justice Practices and Islands (to page Castilian and in Catalan, with several resources more). A good introduction, to further deepen this particular model. And you can also watch videos (English) on the official website of the creator of the Restorative Circles, Dominic Barter, RestorativeCircles.org.

Who have done some training of interpersonal communication with me you have seen that ground mention this issue of Restorative Practices. I hope these resources illustrate a little better what you have heard me and I hope to awaken your creativity and your imagination to continue discovering more effective and deeper ways to resolve conflicts in the educational environment, and in any other area.

Xavier